Serial number + MTM number on invoice as mentioned on the laptop bottom/carton box
Matching Customer Name On Invoice + Photo ID/Address Proof + Registration
Invoice date to be the same as Purchase Date
Manufacturing date clearly visible on the Laptop Carton Box
Benefits of Accidental Damage Protection
What is covered?
Single repair incidence per ADP policy year.
Minor liquid drops.
Unintentional drops and bumps in home/office environment.
LCD screen cracks / Breakage.
What is not covered?
Theft or Loss, Road accident, Fire, Rain, Flood.
Damage due to unsuitable operating environment improper care or excessive force.
Cosmetic or preexisting damage intentional misuse.
Consumable parts, External Peripherals and Accessories.
Damage due to removal or alteration of parts.
Benefits of Premium Care Support
24*7 Access through Dedicated TFN.
Licensed Software support.
Zero tolerance to Dead Pixels.
Extended Field support: 9 AM to 9 PM (Mon-Sat).*
OS reinstallation in case HDD failure or replacement.
Stand by unit provision.
Available in 71 cities.
Benefits of Extended Warranty
3 years (1 Year Default Base Warranty +2 Year Additional Warranty) warranty across India, covering manufacturing defects. Get the peace of mind and coverage for costly repairs with the convenience of in-home service. No hidden fees - you won't pay a rupee in deductibles and fees for warranty service.
Remote problem diagnosis and support included, replacement parts and materials included, escalation management and coverage for all Lenovo branded components. Support Hours: 9am to 6pm (Monday to Friday).
Optimize your investment by extending the manufacturer warranty and make your laptop last longer. Get back to business faster with onsite support within 48 business hours, in case your issue is not resolved over phone.
